The Kano Electricity Distribution Company (KEDCO) Managing Director, Jamil Isiyaku Gwamna on Saturday decried electricity bill collection efficiency of not more than 30% describing the nonchalant attitude of some electricity consumers to paying bills as a major challenge facing the company.
Jamil Isiyaku Gwamna stated this at the 2018 Marketing Conference of the company holding in Kano, noting that the company is yet to break even talk less of making a profit.
The Managing Director said “Our greatest challenge is with our customers. In our collection efficiency, especially within the residential areas, it is still less than 30 percent; so that means, that for every one kobo of electricity that we supply in kilowatts hour, we lose 70 kobo and we have been unable to collect that 70 kobo. So, it is a huge loss to us.
He noted that electricity distribution has significantly improved despite other hiccups in the sector.
“When we took over the company in 2014 the company was only distributing 100 megawatts to its customers in the three zones of Kano, Jigawa and Katsina states. But that has changed as we presently supply our customers about 300 megawatts daily. Right now we have the capacity to supply up to 1,800 megawatts with the infrastructure we have in place.”
He added that the company has also improved on its response to complaints from customers while it gives capacity building of staff a priority.
According to Gwamna “this is the third marketing conference KEDCO is organizing in the last two years. The yearly marketing conference is for us to come together, evaluate our activities and restrategize so as to improve our service delivery to our customers and adopt measures to encourage prompt payment of electricity bills
The KEDCO Managing Director noted that the company’s revenue target of N4 billion has not been attained as it generated about N2.7b.